Technical Problems

  • I have experienced a technical problem with my laptop. What can I do now?
  • I am experiencing problems with USB data drives - what do I do?
  • I have problems with my Wi-Fi connection - what shall I do?
  • Windows 10 - some fonts seem blurred - what can I do?
  • I see a defective pixel – pixel-policy
  • My device does no longer have any warranty and I now experience technical problems, what can I do?
  • Where do I dispose of defective batteries?
  • What are your conditions for the return of merchandise?
  • I have a problem with the CPU temperature of my XMG Neo 15. What should I do?
  • IPS Backlight-Bleeding
© 2019 Schenker Technologies GmbH Logos and trademarks are property of their respective owners. Subject to change without notice. (c) 2003-2018 Schenker Technologies GmbH. As amended in: 01.09.2018 Celeron, Centrino, Intel, the Intel logo, Intel Atom, Intel Core, Intel Inside, the Intel Inside logo, Intel vPro, Intel Xeon Phi, Itanium, Pentium, and Xeon are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.