FAQ

  • How to get an image output via Thunderbolt 3 port.
  • How to deactivate the standby hotkey?
  • How long does it take from the date of the order until the device arrives?
  • What does the information under order status mean?
  • I have ordered and I want to make some minor changes to the config or I need a specific config - what can I do?
  • Can I order my XMG / SCHENKER notebook without logo?
  • Can I also purchase returns or exhibition equipment?
  • I want to order as a business customer from within the EU.
  • I want to take my new notebook outside the EU and want to have a refund of the VAT I paid.
  • I want to use a 144Hz display with my laptop - what do I have to take into account?
  • I want to connect more than two displays - what do I need to do?
  • Do you offer docking stations for XMG and SCHENKER models?
  • What do I need to know about NVIDIA G-SYNC?
  • Crucial Ballistix, Kingston HyperX, 2400Mhz, 2666MHz - how do I decide on the memory?
  • I want to use Intel VT-x - what do I do?
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